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Management

Head of Customer Support

Gross monthly salary in Slovak Republic is
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80% of people earn:
1,678 - 3,752 USD
10% earn less lthan 1,678 USD
10% earns more than 3,752 USD

Salaries in the survey are expressed in gross.

Based on the Platy.sk salary survey, 80% of people on the Head of Customer Support position in the Slovak Republic earn between 1,678 USD and 3,752 USD monthly gross.

10% of employees earn less than 1,678 USD and 10% of people earn more than 3,752 USD.

The survey is based on data from employees, cleaned of extreme and duplicate values. By taking a free, anonymous survey, you will get a more accurate salary comparison with other people working in the same position as you.

Description of job position

  • Responsibility for leading the customer support team
  • Strategy creation, customer support direction and subsequent implementation,
  • Support, team coaching, solving demanding customers
  • Track the resolution of customer issues from receipt to resolution
  • Improving services, increasing customer engagement and facilitating organic growth
  • Resolving complaints and creating reports
  • Providing information to the company's customers, telephone and e-mail communication
  • Improving the efficiency of customer support and creating methodological guidelines for contact with customers

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The most common career path of an employee

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Position Head of Customer Support - Management in the labour market

In the salary ranking,
the job position takes

168. place

Women representation in position

54%

Average age of respondent by position

39

687. place

Fabric Cutter

Textile, Leather, Apparel Industry

Salary group 1

953 - 1,337 USD

169. place

Leasing Consultant

Leasing

Salary group 2

1,926 - 3,535 USD

168. place

Head of Customer Support

Management

Salary group 2

1,678 - 3,752 USD

167. place

Auto Repair Shop Manager

Management

Salary group 2

1,651 - 4,165 USD

1. place

Development Director

Top Management

Salary group 3

3,607 - 12,838 USD

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